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Chief Executive Officer(CEO) - Easter Seals Crossroads

Oct. 29, 2012 - Nov. 30, 2012
Location:Indianapolis, IN
Salary Range:Competitive
Type:Full Time
Organization:Easter Seals Crossroads

Nationally recognized, award winning nonprofit seeking a dynamic, seasoned senior executive to lead our $14 mil, 170 staff organization as we provide a full continuum of assistance to over 4,000 children and adults with disabilities and special needs annually.


Supervises: Key Management Team (Vice President, Medical Director, CFO, COO of Crossroads Industrial Services, Director of Advancement, Director of Human Resources); Admin Assistant 

Organization Overview:  For over 75 years, Easter Seals Crossroads(ESC) has supported individuals and their families in addressing life's challenges, becoming more independent, and achieving their personal goals.  Easter Seals Crossroads is a nationally recognized nonprofit serving over 4,000 children and adults each year. We have an annual budget of $14 mil, a capable team of 170 staff and take pride in providing the broadest spectrum of services in the state.

Easter Seals Crossroads is certified by the Commission on Accreditation of Rehabilitation Facilities (CARF).  Crossroads Industrial Services is a multi-million dollar industrial services operation and contributes to the on-going financial needs of the agency. ESC provides technology solutions across the state of Indiana and is recognized, nationally, for our expertise. Crossroads Easter Seals has established an endowment for financial stability and strategic growth.

Our consumers include children and adults with developmental, sensory or physical disabilities. Our services include:
o First Steps and Early Intervention Services
o Physical, Occupational, and Speech Therapy for Children
o Summer Programs - CampAbility; Camp R.O.C.K.S.(Autism), Lose the Training Wheels (learn to ride a bicycle), and Gadget Camp (augmentative communication).
o Respite Services
o Autism Services, including the new Autism Family Resource Center
o Employment Services, including School to Work
o Adult Day Services for people with Developmental Disabilities
o Deaf Community Services
o Assistive Technology Services, statewide
o Other Adult services - Driver Evaluation and Training, Home Modification, Augmentative and Alternative Communication
o Crossroads Industrial Services - ISO-certified contractor with business, government, military

Position Overview: Working in partnership with a capable team of experienced staff leaders and a committed board, this strategic leadership role requires a passion for supporting individuals and families and experience leading a complex organization in a constantly changing environment. This position reports to the Board of Directors and is responsible for strategic planning and execution, financial sustainability, staff leadership and development, and building relationships with key constituents.

Key Results Areas:

Strategic Performance - The CEO positions the organization in the marketplace and develops a sustainable business model to achieve its goals

Leadership Performance - Provides leadership in all areas of the Agency,

Operational Performance - The CEO must demonstrate success in operating an organization according to all applicable federal, state, and local regulations and directives, including those impacting program and service delivery, quality standards, generally accepted accounting principles, employment processes, etc.

Fund Development - The CEO takes proactive steps to increase financial resources including grants, planned giving, annual funds, events/fundraising, endowments, programs (e.g. CIS), and other sources of public and private dollars.

Stakeholder Relationships - The CEO must positively influence a variety of stakeholders to ensure organizational success, including board, staff, donors, policy makers, public representatives, consumers, and funders. 

Board Partnership - Works as a team with the board chair, officer, and executive committee in making and implementing board decisions, coordinating work of board committees, developing goals and long range planning, and in evaluating progress towards the established goals.


Personal Attributes and Critical Skills:

  • Superior level of personal and business integrity and ethics
  • Connection to and passion for work in the field of people with disabilities. Appreciation for the aspirations and abilities of clients and their families
  • Strategic skills, planning as well as tactical skills, and ability to execute through others.
  • Ability to analyze financial information, recognize trends, and make decisions. Can operate within a budget.
  • Proactive leadership style
  • Effective staff development and supervisory skills, including recruiting, teaching, coaching, mentoring, and terminating. Can hold others accountable for performance.
  • Effective verbal, written, and interpersonal skills with a variety of individuals with diverse backgrounds, education, economic levels, and roles both within the organization and the community.


Education and Experience:

  • Substantial familiarity with the nonprofit sector and the culture differences from the business sector - mission-driven; consensus building and shared leadership; collaborative.
  • Advanced degree preferred. Bachelor's Degree required.
  • At least 10 years supervisory experience
  • At least 5 years experience as Executive Director/CEO of a smaller organization or part of the leadership team of a similar size organization.
  • Prefer established relationships with area government, healthcare systems, business, and philanthropy. Must have ability to build these relationships.
  • Multiple years leadership experience and budget management in a similarly complex organization; relevant management experience in a human services organization
  • Experience in public policy, program development, and program management
  • Demonstrated success in developing a vision, leading people, and aligning an organization around that shared vision
  • Substantial experience in working in positive relationship with volunteer boards.
  • Proven track record and experience in fund raising (including major gifts and planned giving), and the ability to personally do "the ask".
  • Proficient with the use of technology for communication, accessing information, and able to identify opportunities for technology based improvements
  • Experience with nonprofit collaborations and mergers

 Physical Requirements/Work Environment:

  • High-stress position based on full responsibility for Easter Seals Crossroads operations.
  • Handles detailed, complex concepts and problems, balances multiple tasks simultaneously, and makes decisions regarding administrative issues.
  • Plans and meets deadlines. Maintains a flexible work schedule to meet the demands of executive management. Hours may be long and irregular.
  • Conveys a professional and positive image and attitude regarding Easter Seals Crossroads and the not-for-profit and for-profit sectors.
  • Must be able to represent Easter Seals Crossroads at meetings locally, in state, out of state.

Easter Seals Crossroads is an equal opportunity employer and encourages applicants from persons of all races, ethnic backgrounds, disabilities and veterans.

More information on Easter Seals Crossroads at:

BE PREPARED - On the second page after you click APPLY NOW, you will be requested to answer the following questions. We suggest that you prepare these in advance and then copy and paste the answers.

1. Briefly describe your connection to the field of supporting people with disabilities and why this is an area of passion for you.
2. This position oversees a broad and complex organization. Please identify which of your past positions have provided you with the leadership experience that will directly apply to this situation.
3. If selected, you will be succeeding a 30+ year leader at Easter Seals Crossroads. What do you see as key factors in successfully establishing and implementing your leadership?
4. Briefly describe a circumstance where you or your team defined a new opportunity, how you validated it, and then successfully implemented it.
5. Tell us about your experience working with a nonprofit board of directors to help them add meaningful value to the organization.
6. Tell us about your experience and success in building relationships with prospective funders and donors.
7. What do you see as the one-two most significant trend(s) in our industry right now and how will organizations like ours need to adapt?

Click APPLY NOW to submit cover letter, resume, and 3 prof. references.

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