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Associate, Volunteer Engagement - United Way of Central Indiana

Mar. 09, 2013 - Apr. 09, 2013
Location:Indianapolis, IN
Type:Full Time
Organization:United Way of Central Indiana
Description:Recruit, retain, and manage volunteers from corporations, faith communities, education institutions, civic and social groups, the general public, and other appropriate sources. This will be accomplished by managing the development of a focused outreach and communications strategy for volunteers to facilitate the connection of volunteers with United Way's work, especially ReadUP readers and tutors, and other appropriate opportunities at United Way of Central Indiana (UWCI).
Duties:Essential Duties & Responsibilities include the following:
 Recruit, retain, and manage volunteers from corporations, faith communities, education institutions, civic and social groups, the general public, and other appropriate sources for the ReadUP and other volunteer programs as appropriate.
 Develop ongoing and strategic partnerships with businesses, nonprofits, schools, and other groups.
 Maintain and update needed promotional items, including marketing brochures, application materials, product sheets, and other printed materials.
 Initiate and maintain ongoing communication with volunteers to better determine appropriate placements, volunteer satisfaction, and other appropriate information.
 Develop and conduct surveys, evaluations, and other outcome measurements for volunteer programs.
 Calculate and track volunteer statistical data, including ReadUP statistics (#'s of tutors trained and placed, timeslots needed to be filled, etc.)
 Organize, manage, and train large groups of volunteers and provide an exemplary degree of customer service.
 Coordinate volunteer placements and tutor scheduling using online database software.
 Maintain ReadUP and other volunteer opportunities on the Volunteer Center website and in online databases.
 Actively participate in volunteer recruitment strategies and meetings with key stakeholders.
 Coordinate with community service staff help determine volunteer needs
 Accept and attend public speaking engagements in the community about ReadUP and volunteer recruitment.
 Schedule and coordinate ReadUP training.
 Gather and maintain volunteer contact information. Assure volunteer information is maintained and updated in all appropriate databases.
 Required to attend meetings or events outside of United Way building, which require independent transportation.
Qualifications:Other Duties & Responsibilities
 Promote a cooperative spirit within the organization and among internal and external United Way participants.
 Perform other duties as assigned.

Competencies Required:
Interpersonal Communications, Integrity/Accountability, Customer Service, Strategic Thinking, Diversity/Inclusion, Relationship Building. Functional Competencies are Volunteer Relations and Management, Project and Workload Management and Job Knowledge.

Supervisory Responsibilities:
Not Applicable.

Education and/or Experience:
Bachelor's degree or equivalent work experience in the not for profit area or volunteer program management required.

Language Skills:
Ability to effectively present information and respond to questions from top management, clients, customers, and the general public in individual settings or in group settings.

Other Skills and Abilities:
Must be self-motivated, self-directed, able to handle multiple tasks, manage time efficiently, prioritize responsibilities, willing to take strategic risks and assume responsibility while working independently with minimal supervision. Must have reliable transportation. Must be able to train and prepare volunteers for various roles and responsibilities. Must have experience teaching or presenting to large groups. Must be able to plan, develop, implement, follow-up, and evaluate successful projects. An understanding of staff and volunteer roles desired.

United Way of Central Indiana is an Equal Opportunity Employer

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